Opportunities for growth - Senior Support Engineer RapidScale Employee Review

Business is growing and future is bright.

There is alot of change due to growth.

From day one I was treated as a real contributor rather than just an intern. I had genuine hands-on exposure to enterprise cloud environments supporting actual clients across Microsoft 365, Citrix VDI, VMware vCloud Director, and Mimecast. The opportunity to lead a knowledge base quality assurance project for a company-wide ServiceNow migration was a career highlight. Several colleagues were incredibly warm, welcoming, and genuinely invested in my growth. The work is meaningful and the technology stack is impressive.

Manager engagement with interns was inconsistent. Communication around intern performance, expectations, and potential full time opportunities could be more structured and transparent throughout the program rather than only at the end. Interns are left to figure out their standing largely on their own which can be stressful especially when the internship is coming to a close.