Pros
-You can switch shifts. -There is a time differential, from 5 pm-8:59 pm you get an extra $0.50 an hour, and from 9 pm until 6 am you get an extra $1.00 an hour. -There is a weekend differential as well, I believe it's from 00:00 Saturday until 11:59 pm Sunday for an extra $1.00 an hour. -There is a start time almost every 30 minutes. -They do try to accommodate school schedules. -The longer you're there the more PTO you can accrue per pay period. -Brand new Wellness days or 40 hours, these can be taken in half days or whole days for full-time employees. This time can not be denied. You get 4 hours as a part-time employee, and it can be denied. -Volunteer Overtime Opportunities -You can clock in up to 5 minutes early every shift, that is considered overtime. -Part-time options available -Holiday Pay -You can volunteer to work Holidays -You get a raise for 2 sets of skills you can get trained in -Annual Raises: I believe the most you can get as a raise is 5.25%, of $20 that's $1.05 max. -There are promotion opportunities -Friday-Sunday (Thursday-Saturday for 3rd or Night shift) are dress-down days. -The first Friday of a month the company gives you pizza.
Cons
-Swing shifts, your days off, change every 5 weeks. -In your first year you are unlikely to have any holidays off. -You only get 2 schedule runs (2x 5 Weeks) of weekends a year. -It takes months typically to switch shifts, even if it's a 30-minute difference. -PTO is also your sick time. So the about 80 hours a year you get starting for PTO, 40 hours (or 5 days) of it is your sick time. -PTO is used to cover if you are a few hours or a single minute late. -You do not accrue PTO as a part-time employee. -If you need to have certain days off for a schedule run you have to request those days off 2-3 months in advance for it to be considered. There's no guarantee you will get it. -You can only use one doctor's note every 3 months. -Everytime you call out, even with a doctors note is counted toward missed time in your annual review, where they decide your raise. -The more skills you're trained in the harder it is to use the PTO you have accrued. -Besides 2 skills, all others you do not get a raise for. -The 2 skills you get a raise for are not the same raises among all offices. -It takes 3-6 months to get your raise for your promotion. -Even if you are not promoted, you will be asked to do work in the skill sets others got raises and new job titles for. Personal Experience and not Policy: -Personals are a type of mini-break between lunches and actual breaks, recently these have been pushed to be for bathroom breaks only. -There has been a recent push not to take a moment after calls. The expectation is to reset the programs you use before the call ends. -There seems to be a discouragement from making friends with coworkers. -It was 3 years before I got most if any, Holidays off, but I did also volunteer. -Clocking in a few seconds into the minute you are supposed to start, you are late. -When the base pay is increased, they do not add your annual, skill, or promotion raises to them.