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      Rapid Response Monitoring

      Engaged employer

      Rapid Response Monitoring Reviews

      3.7

      70% would recommend to a friend

      (271 total reviews)
      avatar

      Russell R. MacDonnell

      72% approve of CEO

      69% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      4.0

      Compensation and benefits

      3.8

      Culture and values

      3.8

      Career opportunities

      3.6

      Senior management

      3.4

      Work/Life balance

      Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      271 reviews
      5.0
      11 Jun 2026

      RRMS - One Person's Opinion

      Shift supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been with Rapid for a little over 5 years now, and I don't see myself going anywhere else. I've gone from being a regular operations specialist to a Sonitrol specialist, a Sonitrol team leader, and now to a Sonitrol shift supervisor. My pay has almost doubled in the last five years, and my direct management are fantastic. Working in a monitoring center is not easy. There are absolutely hard days and the work isn't for everyone, but I've had nothing but support and open communication from my management. There is a strong promote-from-within culture that I love. Most people here have a history of trying multiple career paths within Rapid, and I appreciate that they foster that fluidity to help people grow.

      Cons

      Some things can be a little strict, like needing to clock in within 3 minutes of your start time but not being able to clock in more than 5 minutes before it, and having to adhere to sharp timeframes for breaks and lunches. Otherwise, I love it here.

      Viewing 1 - 3 of 271 Reviews
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      ReviewsRapid Response Monitoring reviews

      Glassdoor has 281 Rapid Response Monitoring reviews submitted anonymously by Rapid Response Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if Rapid Response Monitoring is right for you.