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      RDI

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      RDI reviews

      It’s not a horrible place to work - Customer Service Representative RDI Employee Review

      2.0
      22 Nov 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They do offer benefits and have paid training with weekly quality checks. They do have an okay work culture not accounting for the customers calling in lol.

      Cons

      When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing. However after she was replaced the new supervisor had no time for questions and always cut the quality meets short and little to no work life balance.

      Explore other reviews about RDI

      5.0
      14 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very flexible, caring people. Honestly some of the best people I have ever met.

      Cons

      Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

      4.0
      5 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great management, set call flow, stable, multiple events and gatherings for free food and community.

      Cons

      Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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