Don't blame me - Anonymous employee Quest Diagnostics Employee Review

2.0
8 Mar 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits package is pretty decent, and you get a lot of vacation time (4 weeks to start). Also, because they have a lot of turn-over, your job is pretty secure because they don't want to lose you.

Cons

Your four weeks of vacation time includes any sick time. Also, they only have 6 holidays. Your bonus is based on how the business unit performs as a whole, and has no reflection of how hard you work. If your business unit underperforms, you could end up with no bonus. Management tends to point fingers down on their employees when things aren't performing smoothly, passing the blame onto their staff instead of taking responsibility for their bad management. The company also underpays their employees, especially in the Boston area where the medical markeet is extremely competative.

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Independent work, relaxed environment, helpful coworkers

Cons

Repetitive work, long hours on feet

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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