Pros
Quest Diagnostics is a great place to work if one is looking for high quality, top-notch training and professional development that will be used for the rest of one's life. The staff is extremely knowledgeable and always willing to help and answer questions within departments, or with clientele. It's a rewarding place to work because the work one does at Quest directly impacts the quality of life for individual patents all over the United States. The work one does allows the patient's physician to make accurate diagnoses and formulate the best possible treatment plan for the health and life of an individual patient. Knowing one is making a difference by the work they do on a daily basis is extremely rewarding.
Cons
The biggest complaint I have about my employment at Quest Diagnostics is that it had to end. The company lost it's largest account, the Health Alliance, and was facing inevitable lay offs. Without the additional work coming in from local hospitals, there was not enough work to keep their second shift employees with full time status. Another downside to working at Quest Diagnostics is the pay rate. While their hourly compensation is not horrible, in comparison with other diagnostic medical laboratories, it is still considerably less than the salaries offered by competing labs. As well as compensation, the benefit packages for employees could also be better. It seems as if the employee pays a lot of money for coverage, and then does not receive appropriate coverage.