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      QVC

      Part of QVC Group

      Engaged employer

      QVC reviews

      Order Entry Representative (seasonal position) - Order Entry Representative (Seasonal Position) QVC Employee Review

      3.0
      21 May 2015
      Order entry representative (seasonal position)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great training and work enviroment

      Cons

      Timed phone calls seem inconsiderate almost rude to customers how really require a little more assistance with their shopping choices. Many times customers need to fetch a form of payment and the representative is penalized for this.

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      5.0
      21 Jun 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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