Not what it seemed - Licensed Insurance Agent Prudential Employee Review

1.0
9 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Working from home. Given the opportunity , I was able to conduct a thorough needs analysis for Medicare beneficiaries and I was able to provide a broad range of options rather than just one specific company,

Cons

Assurance is not transparent, commission structure is constantly changing. During training we were told we made the best decision etc. once out of nesting if you did not sell most of your calls and continue with a high conversion, the quality of the leads they would send decreased majorly. Most poor Medicare beneficiaries were shown ads that Biden was giving stimulus or free groceries for those with Medicare. Which is not false, where some plans offer rebates for part b and some do have a grocery benefit, but these seniors are not aware they are calling about their insurance policy. Also got calls for those without Medicare or under 65 and that would also count towards our conversion, as well as hang ups ( which happened a lot)

Explore other reviews about Prudential

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

See reviews by: Helpful|Rating|Date|All