Ready to get Robbed by a company! RUN! - Licensed Medicare Sales Agent Prudential Employee Review

1.0
24 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Work from home opportunity available

Cons

This company likes to target new agents because they know they are fresh to insurance and they don't know much about the industry. In training they will tell you so many lies that you don't realize them until you actually start talking calls. No insurance company should be able to get away with paying there agents $0 on any policy based on a conversion rate, quality scores & volume. This company finds every way to steal from its agents and will do it with a smile on there face. They lied about the commission base rate which is around $35 per policy, what they don't tell u is everything little thing takes away from your commission, until you literally get $0 per application for the month! Yes $0 per application with a $17 per hour. Imagine taking Medicare calls from people who don't have Medicare or need help ordering a pizza, or people who are looking for a stimulus check all day long! The company turns around and slaps a conversion rate metric when 98% of you calls are coming from misleading marketing. So what happens no one wants to take calls all day because it effects your commission. They take no accountability at all everything is the agents faults including the calls we get. Everyone does not receive the same calls they have different queues/tiers so if your a top performer you get better calls. I have even spoken to people who gotten 0 calls per day and was still told to make magic happened. This company is a revolving door, they don't value there agents and they are in it for themselves. If you ask any of there top performers how long they been here. Don't hold your breath and think your about to hear years! No one stays here long because once you realize the game they pay and that your actually being robbed why would you stay!

Explore other reviews about Prudential

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, nice working environment

Cons

Opportunity to advance to the next level

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The culture and the way Pru treats it's employees is wonderful. They vet their hires thorougly, so you rarely find anyone that is not terrific in their role. Their benefits are also great.

Cons

Current AI adaptation has sent the tech side of the organization into a bit of a spin, as it has in almost all organizations. Due to that, some reorganization have been occurring, and many very talented leaders have been laid off. But the focus remains on the customer always, and no doubt these changes will level off soon.

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