New "leadership" is more focused on the bottom line now more than ever, and I left feeling like nobody was really looking out for the customer. Performance reviews are based on who manages you - for six of the eight years I worked for the company, I received above average or exceptional reviews from various managers (I had quite a few due to restructuring which, as I mentioned, happened very frequently). But with my last manager change, I only received "average" reviews under the new manager, which affected my bonus compensation.
