The Very Definition of Love/Hate - Manager Prosper.com Employee Review

3.0
26 Apr 2019
Recommend
CEO approval
Business outlook

Pros

* Some teams do very interesting work. If you get on the right projects and have the right project partners, there are significant opportunities for growth. All new staff should seek to understand all internal teams and do their best to work on projects they find rewarding; Prosper will go to great lengths as an organization to align an employee's interests with company objectives. * Many genuinely good people. You will make many friends here. * Both a pro and a con: there is a serious lack of accountability on some teams. This means that if you are looking for a clock-in/clock-out job or a job where it is acceptable to show up late and leave early, you may have found your match!

Cons

It's hard to know where to begin: * The industry is absolutely brutal. It is extremely competitive and there is very little product differentiation. If the industry as a whole is doing well, a medium-sized player like Prosper will struggle for market share. If the industry or the market is not doing well (and we know those times will come), you can forget about it. There is massive downside risk with little upside - a totally unenviable market position and one that every new hire should accept coming in. * A serious lack of quality people managers. Many folks spend their days forwarding emails and holding meetings about meetings with very little actual work product to show for their efforts. * For a long time, a serious lack of HR leadership. This has, however, improved over the last year or so as new members have been brought to the team. * Lack of transparency around pay, promotion, and PTO. At the beginning of 2016, folks were told that pay adjustments were meager because 2016 was going to be a tough year (and it was). Then, at the beginning of 2017, pay adjustments were meager again...because 2016 was a tough year. * Some employees are allowed to take seemingly endless amounts of PTO without recourse. There is a complete lack of consistency around the enforcement of PTO policies. * In a company with a significant middle management layer, it becomes very hard to understand who contributed to what. This leaves employees with the option to either shamelessly and relentlessly promote themselves, or be looked over for promotions. * The CEO is a genuinely nice guy, but has been pushing his "nice guy" shtick a little bit too hard of late. When the business begins to turn, this routine will tire very, very quickly. * Consistent lack of success outside of personal loans. An attempt at a point-of-sale product and a foray into a personal finance app were both failures of epic proportions. Leadership has attempted to cast HELOC as a different sort of product (since "we built it from scratch") but that is also off to a rough start in every sense. * Understaffing across several teams and over long periods of time has led to some significant errors, and presents a significant risk exposure moving forward. See, for example, the recent $3mm settlement with the SEC for an error calculating investor returns. * Job titling is a mess. For example: "managers" who don't manage anyone or anything; "Head of XYZ" to describe roughly half of the staff on some teams. Settle on a nomenclature and stick to it. * Some teams are in a constant state of disarray and this prevents many initiatives from launching on time or at all. “We don’t have the engineering resources” might as well be Prosper’s slogan.

Explore other reviews about Prosper.com

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have truly enjoyed my time at Prosper. It is a company that offers genuine opportunities to learn, grow, and take on new challenges within your role. I absolutely love my team, my manager, and find the work itself deeply fulfilling. One of the standouts for me is the leadership. Having come from a previous company where leadership was hesitant to make difficult choices, which led to multiple rounds of layoffs, I have a massive appreciation for how Prosper’s leadership operates. They are willing to make short-term, sometimes unpopular decisions because they prioritize the long-term safety and stability of all employees. It is a huge relief to work for a financially stable organization where I can see myself building a long-term career. Prosper is also one of the most diverse companies I have been a part of. From my perspective, the compensation is very competitive compared to other industry ranges I have seen, and the benefits offerings meet my needs.

Cons

While the leadership makes the right calls for long-term stability, the resulting tough decisions can sometimes be difficult to navigate in the moment, the transparency behind the decisions is super helpful.

1.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

None.All the good people are gone and with them good culture is gone too.

Cons

This company needs strict overhaul of executive management. There is toxicity almost in every department. 1. Let's talk about "actual business management" first: Not profitable, poor leadership skills to manage and grow the business. Sinking ship. if this happens in a public company CEO and CFO are fired immediately, but this is private company. They just do what they want. Company relies too much on risk management and believe me risk team does nothing but cutting anything they see. This is the worst risk management I have ever seen. This ties hands for other teams to do their jobs. Marketing team has no real leadership. 2. Culture: Culture is highly toxic. Blame each other, this directly comes from the top. Are you still looking for a 3rd point? imo, above points should be enough to make a Decision whether to join or stay with this company. If you are still for looking for more info, just see other reviews.

2
avatar
Prosper.com Response
2mo
Thank you for sharing your feedback. While we respect your perspective, the "sinking ship" description does not reflect our current financial reality. Growth and Profitability: Prosper is in a strong financial position, having achieved record-breaking double-digit growth in 2025. The outlook for 2026 remains positive as we expand our products. Strategic Risk Management: Our Risk and Marketing teams operate with a data-driven approach designed for long-term stability. This strategy has been instrumental in maintaining our profitability and allowing us to scale while others in our industry faced challenges. Culture and Leadership: We hear your concerns regarding communication and the internal environment and specifically the perception of a culture of blame. While we do value accountability, we never want our success to come at the cost of our people. We conduct regular engagement surveys to identify areas where we may be falling short of our values and take actions to improve. We are proud of our 2025 achievements and remain dedicated to making Prosper a place where our business, our customers and our employees thrive.
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