Outsourcing paradise - Change Manager Produban Employee Review

The pay rate was great over there. The overtime is there all you need.

The customers expect a little to much from the Produban teams. Like on the drop of the hat. Then they are ready to report you if you don't do there request fast enough.

Collaborative and smart people, close to the T and parking (If you arrive early). Pay a little below the average for same positions in the financial sector and the benefit package is standard for the financial sector

Very stressful place to work with no vision of where things need to go or what to do. Things get escalated daily and senior management just focuses on the fire of the day instead of focusing on issues that will help in the long term. If you want to practice your Spanish, this is a very good place for you since 90% of time you are forced to listen to a conversation in Spanish or receive emails in Spanish Very flat organization In the US, therefore no room for growth. Also, it feels that if you are not from Spain or from Mexico, you are not going to go anywhere. No work/life balance. A lot of work and a few people to do that work, therefore you are forced to work long hours every day. No vision as to what the future of the company is, therefore no future. It feels worse everyday. Also, it is only focused on one customer (Since it is part of Santander Group) and that customer does whatever it wants and nobody can say anything about poor requirements, crazy time frames and lack of process