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      Percepta

      Engaged employer

      Percepta reviews

      Working at Percepts - Technical SME Percepta Employee Review

      5.0
      20 Jun 2024
      Technical sme
      Recommend
      CEO approval
      Business outlook

      Pros

      Positive attitude within the office, Manageable workload. Excellent training and development programmes. Friendly staff. Hybrid working.

      Cons

      I honestly cant think of any. I have worked a number of jobs in my time and Percepta is one of the most professional. It honestly feels like I have been here forever and it was probably the most easy job to settle into and become part of the team.

      avatar
      Percepta Response
      1y
      Thank you for your fantastic review! We're thrilled to hear that you enjoy the positive attitude, manageable workload, excellent training and development programs, and friendly staff at Percepta. Your feedback about our professional environment and hybrid working is greatly appreciated. We're glad you've found it easy to settle in and feel part of the team. We'll continue to strive for excellence. Thanks for being a valued member of Percepta!

      Explore other reviews about Percepta

      5.0
      7 Jan 2026
      Executive liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      There is room for growth. Great health benefits. Flexible schedules. Great perks.

      Cons

      Compensation - Pay is low

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      Percepta Response
      5mo
      Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
      4.0
      10 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Percepta Response
      1w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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