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      Percepta

      Engaged employer

      Percepta reviews

      No Longer Recommend - Manager Percepta Employee Review

      1.0
      7 Feb 2024
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the co-workers you will like and they'll make you feel welcome at least to start out.

      Cons

      I used to be a fan of Percepta, but now, they just want to do whatever makes them look good on Instagram, or Facebook or any other social media. They've gone out and spent time and resources seeking awards no one has heard of or cares about but again, but it makes them look good and they told us that we need to grow the company, we're going to do it on your backs, but oh yea... your bonuses aren't going to be what they used to be, can't wait to see if merit is going to even come close to cost of living increase. So much going on and with all the new hiring, no wonder we won't see our usual bonus or merit increases to match cost of living - they have to pay the new people so much now. There is no real development from leaders so if you're a Supervisor or a Manager, you need to do a lot of self-study so you can take it somewhere else because they won't recognize it.

      avatar
      Percepta Response
      2y
      Thank you for sharing your insights with us. We take feedback seriously and are disappointed to hear about your negative experience during your time at Percepta. Creating a positive work environment is a priority for us, and we regret any instances where you felt unsupported or undervalued. At Percepta, we strive to foster a culture of respect, empathy, and inclusivity. We understand the importance of employee well-being and are committed to ensuring our policies and practices reflect this commitment. Thank you for your time at Percepta, and we wish you the best in your future endeavors.

      Explore other reviews about Percepta

      5.0
      16 Jan 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      4mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      4.0
      10 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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