poor management - Customer Service Representative Percepta Employee Review

3.0
17 May 2023
Recommend
CEO approval
Business outlook

Pros

good pay and nice schedule

Cons

poor management skills and lacks communication

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Percepta Response
3y
Hey there! Thanks for sharing your thoughts and experience as a former Customer Service Representative. We appreciate your feedback. It's awesome to hear that you enjoyed the good pay and schedule. We understand your concerns about poor management skills and communication. Rest assured, we take these issues seriously and are continuously working to improve in these areas. Your feedback is invaluable in helping us grow and create a better work environment for everyone. Thanks again for your input! If you have any more suggestions or ideas, feel free to share. Best of luck in your future endeavors!

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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