Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Percepta

      Engaged employer

      Percepta reviews

      Would not recommend - Customer Service Percepta Employee Review

      1.0
      4 May 2023
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is good and if you would have asked me the first year I would have given 5 stars and a great review. I'm almost 2 years in and now I'm not so supportive of the way raises work.

      Cons

      They give merit raises like any other job. But what they don't tell you is that it could be $0 depending on performance. Now I had an up and down year but more up then down. And they still felt it wasn't enough I guess. My raise for 2023 was $0. This is after bussing my butt to get to teir 1, I realized I wasn't the best last yr but far from the worse. But my dramatic increase in scores only counts for this year, and they've shown they don't care that I'm in teir 1 now, I wasn't last year. So pretty much, I'm worthless to them as an employee.

      avatar
      Percepta Response
      3y
      Thank you for sharing your experience with us. Your honest feedback is invaluable as it helps us refine and improve our evolving compensation program. We hear your frustration with the bonus program and merit raises, and we want you to know that we are listening and have taken note. We also want to commend you on your impressive progress and achievements this past year. Your hard work and dedication have not gone unnoticed, and we're confident that you'll continue to excel and contribute to the success of Percepta. Thank you for all you do, and keep up the great work!

      Explore other reviews about Percepta

      5.0
      16 Jan 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      24 Jun 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      Percepta reviewsPercepta Customer Service reviewsPercepta review