customer service rep. - Anonymous employee Percepta Employee Review

1.0
11 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good hours good money they training

Cons

don't' care about your children don't care if you have serious appointments rude and only care about the company needs not yours.

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Percepta Response
7y
Good Morning, thank you for your comment. While we are willing to work around scheduled obligations (and emergencies) related to child care, we unfortunately cannot modify or alter scheduled work shifts repeatedly with little or no advance notice; doing so places an unfair burden on the rest of our staff.

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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