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      Paylocity

      Engaged employer

      Paylocity reviews

      One of the worst work experiences ever - Executive Account Manager Paylocity Employee Review

      1.0
      26 Jun 2025
      Executive account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -I met some really great colleagues that are now friends.

      Cons

      -Incompetent leadership. 3 managers in a 10 month span. -Paychex culture all over again. It’s not who you know it’s how you know them. Hired majority of Paychex leaders in the Rochester area and brought the lovely Paychex culture with them. Lies in the recruitment process. I’m glad to see they are now labeling it as a call center environment. During the recruiting process it was heard from the recruiter, and Director that the role would be 7-10 clients. Minimal queue work. However the role is 20+ clients. In the call queue all day. And god forbid you are a minute late for lunch because you will definitely hear about it! Also word to the wise… Don’t bring anything of value to your desk, management will ship it back broke. Upon getting fired.

      avatar
      Paylocity Response
      11mo
      Thank you for sharing your experience, your feedback means a lot. It’s great to hear that you have formed friendships with your fellow colleagues. At Paylocity, we’re committed to creating a culture where employees feel supported, informed, and empowered to do their best work. We recognize that leadership changes can be challenging, and we take concerns about consistency and transparency seriously. We also understand how important a respectful, supportive work environment is, including how employees’ personal belongings are treated. The experience you described is not in line with the culture we strive to maintain, and feedback like yours is a reminder of where we still have work to do. Thanks again for the honest feedback. Wishing you all the best in your next chapter!

      Explore other reviews about Paylocity

      5.0
      9 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      19 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits; 90% of the ppl that worked there were the best and really did great work.

      Cons

      Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

      5
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