Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Paylocity

      Engaged employer

      Paylocity reviews

      Do not leave a established position for this company - Client Service Specialist Paylocity Employee Review

      1.0
      15 May 2014
      Client service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people and decent though expensive benefits.

      Cons

      Training was unacceptable. After asking for additional help daily because I didn't feel like I was getting the software and being told daily that I was doing fine I was terminated for not passing the test. During training we where constantly off topic with comparisons to another payroll company, burning man, racism, etc. Completely impossible to focus on the training.

      avatar
      Paylocity Response
      12y
      Thank you for your feedback. Please know that this feedback has been passed to our training department and that it is taken very seriously. Paylocity works constantly to improve our candidate experience and are very proud of our training department and trainers. It is our goal to prepare our Account Managers within Client Services for success and as part of the interview process, we are very clear that passing a test is a condition of employment. This role requires a lot of payroll knowledge and system understanding and we do our best to offer opportunities for extra training and study as needed. We are sorry this role was not a fit, and wish you the best of luck in your future career.

      Explore other reviews about Paylocity

      5.0
      9 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      19 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits; 90% of the ppl that worked there were the best and really did great work.

      Cons

      Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Paylocity jobs | Paylocity salaries | Paylocity benefits | Paylocity interviews | Paylocity conversations
      Paylocity reviewsPaylocity Client Service Specialist reviewsPaylocity review