Health & Benfits Sales rep - Health & Benefits Paychex Employee Review

3.0
10 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, car allowance, fair salary. Great products to sell (if you don't care about service). Great place to gain experience & seasoning.

Cons

Never_ending_sales_pressure. It never stops..... Ever. Until you're dead, fired, or quit. Management has old school culture of beating you harder if you're sales are sub par. My Mgr has multiple HR compliants from harassing sales people late at night at 5am on Sundays for poor sales but he's still allowed to stay there because of his sales numbers. Customer service is embarrassing and no one seems to care about fixing it. All they care about is sales. Great company to work for if you care more about your commissions and paycheck than you do about placing the clients needs first.

Explore other reviews about Paychex

5.0
28 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

2
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