Very slow Immigration process. - Operations Engineer OpenTable Employee Review

3.0
27 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Nice work and personal life balance. I love working here.

Cons

Very slow Immigration process, a green card processing take 2-3 years for an I-140 appproval, from start to end.

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OpenTable Response
10y
We are so sorry to hear about your frustrations with the immigration process. We changed law firms in order to better streamline our immigration processes, and appreciate your patience in this transition. Your feedback is appreciated as we are always trying to improve. It is so great to hear that you enjoy working at OpenTable!

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5.0
2 Mar 2026
Recommend
CEO approval
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Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

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OpenTable Response
14h
Hooray!! Thank you for taking the time to leave this review,
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

avatar
OpenTable Response
14h
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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