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      OpenTable

      Part of Booking Holdings

      Engaged employer

      OpenTable reviews

      Fun atmosphere, but... - Customer Service Representative OpenTable Employee Review

      2.0
      13 Dec 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great snacks & close to RTD, I have met some of the best friends I have here.

      Cons

      Extremely difficult to move up or out of support. Pay does not match market wage. Micromanaging. Inflexible attendance policy even with medical verification of illness. Complete lack of diversity in leadership. The values are there but the reality does not match up. Very cliquey and favoritism is apparent. Discouraging

      Explore other reviews about OpenTable

      5.0
      2 Mar 2026
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work - really good work life balance and culture.

      Cons

      Not much to say, everything is good

      3.0
      2 Jun 2026
      Engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture and supportive team

      Cons

      Hard to gauge the roadmap and direction

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