Not what I expected - Sales Development Representative OpenTable Employee Review

3.0
18 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Great company name to work for as most people are familiar with OpenTable in some capacity. Very cool office with plenty of snacks and drinks. A lot of in-office activities going on. Chill work environment.

Cons

Unprofessional management. Cliquey work atmosphere. No clear direction from upper level management. Iffy career trajectory. Limited career growth training.

Explore other reviews about OpenTable

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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