Balanced Work Environment - Retail Associate Old Navy Employee Review

4.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

One of the better places I've worked. Fair managers and just the right amount of work for the type of pay you were earning. Nice, private break room away from customers. Great clothing discounts.

Cons

During my time there, They heavily pushed for employees to go out on the floor and essentially pressure customers into signing up for our rewards system as they were shopping. This was very annoying for both staff and customers. I left because the work environment didn't feel safe (lots of shoplifting, manager got attacked by shoplifters)

Explore other reviews about Old Navy

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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