Don’t Believe All the Awards OSJL Has Won - Store Team Leader Ocean State Job Lot Employee Review

1.0
30 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The schedule allows for flexibility.

Cons

Logistics, allocation, aisles become blocked with wrapped pallets of freight, unsafe environment. Freight doesn’t stop coming. Corporate does not listen to freight concerns. Overworked. Given a choice between staying late or go home to your family but there really isn’t a choice. No support at the store level. Most District Team Leaders don’t care to know what Store Team Leaders obstacles are during the week. It’s always “get it done, find a way”. Not a healthy environment.

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Ocean State Job Lot Response
2y
Thank you for your feedback. We appreciate your taking the time to share your experience with us. We understand that the logistics and allocation of freight can be a challenge, and we are working to improve this process. Additionally, you can reach out to Director of Operations Paul Cox at p.cox@osjl.com or HRBP Ed Kruger at e.kruger@osjl.com to share ways to improve our processes. If you have any suggestions on how we can improve, please do not hesitate to share them with us. Thank you again for your feedback. We are committed to creating a healthy environment for our associates, and we appreciate your feedback as we work to improve our processes.

Explore other reviews about Ocean State Job Lot

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You don't experience many of the retail horror stories you would at larger chains. Management was reasonably flexible with scheduling and always took our side during customer disputes. 30% discount nice bonus too (40% on some days)

Cons

None that I can think of

1.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Health Insurance, 30% discount great co workers

Cons

Micro managing from corporate, beyond awful workload, skeleton crew

1
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Ocean State Job Lot Response
4mo
Thank you for your feedback. We always look for areas where we can improve and would be happy to discuss this further with you. Please reach out to Tom McMullen Director of Human Resources at t.mcmullen@osjl.com
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