Cons: Poor leadership, no product readiness, lack of marketing support, non-functional technology, and zero brand recognition.
I joined the Hospitality POS division at North with high hopes, but from day one, the red flags were impossible to ignore—and they just kept piling up.
The most glaring issue was the lack of preparation and support for the product. They launched a new POS system with no marketing collateral, website, or brand recognition. It felt like they expected sales reps to work miracles with a product that wasn’t ready for the market. Worse, the technology didn’t work reliably, making building trust with prospective clients nearly impossible.