Great Product- Toxic culture - Anonymous employee New Relic Employee Review

1.0
11 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pros: -Stock in a company that has a solid product -Coffee Bar in house -Incredibly easy targets to hit -Nice office with great views -Nice, personable, interesting people overall

Cons

Cons: -Considerably lower pay than industry average. If you didn't get in before the IPO, look elsewhere! You'll likely get paid 25%-30% higher at a similar size/stage company -Toxic culture -Horrible management- can't stress that enough -One manager in middle management has made racial remarks to several people on the team, degrades employees and the company has done nothing to stop this. - Everything is for show: * Office is designed to look like Google to put on the appearance that NR is wildly successfu. Instead of buying 2 non-working iPads for each conference room, maybe you could hire more employees to scale. * Middle management consistently forces you to drop everything you are doing and complete meaningless tasks that will look good to their boss. -Plenty of Director-level employees that are truly incompetent. Our Director genuinely doesn't know how to use Salesforce or even navigate our own product. Some of those same managers typically come in at 10AM and leaves by 3PM. It is difficult to work for managers that you can't respect. -Many employees are scolded for contacting upper management/VP's/Execs. So much for being a 'flat' startup. - We have no clue where the company intends to go until the last minute. - Company values are literally never practiced. - Customers are completely in the dark on feature releases, agent updates, beta's and many other things that are vital to a ensuring that they stay happy.

Explore other reviews about New Relic

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
3mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Overall remote culture with hubs in SF, Portland and an office in the Atlanta area.

Cons

Low bar, high turnover in leadership. Currently PE backed

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New Relic Response
1w
Thank you for sharing your feedback! We are glad you value our remote culture and the flexibility of our office hubs. We recognize that periods of organizational change can be challenging, and we remain committed to building a supportive environment and strong leadership alignment for our teams as we move forward together.
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