New Relic Reviews

Updated Jan 25, 2022

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Found 743 of over 785 reviews

4.1
78%
Recommend to a Friend
95%
Approve of CEO
New Relic Chief Executive Officer Bill Staples
Bill Staples
79 Ratings
Pros
  • "Full marks to New Relic the employer(in 140 reviews)

  • "Work life balance is a priority(in 90 reviews)

  • Cons
  • "I have not been with New Relic long enough to experience many cons at this time(in 65 reviews)

  • "Growing pains but they are getting lesser and lesser(in 52 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Fantastic place to work and progress!!

      Oct 26, 2021 - Associate Technical Support Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Management really promote internal progression. - Salary and bonuses are great. - Strong sense of team moral, even virtually. - Opportunities and time are given to self-learn to support progression within your role.

      Cons

      I've been with the company about 9 months - No cons so far.

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    2. 2.0
      Former Employee, more than 3 years

      Not great

      Jan 25, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pays well Staff nice Allow flelxible working

      Cons

      Terrible management Don't care for staff Don't encourage any communication if you are lower down

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    3. 1.0
      Former Employee, more than 1 year

      Virtue Signalling & appalling leadership

      Jan 11, 2022 - Account Executive in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The product is good. So pros for clients

      Cons

      The Sales leadership particularly in Commercial Sales when it was an entity is a complete joke. Promoting people because they speak a particular language with no evidence of delivery of results. Mgmt just feathering their own nest at the detriment of good talented sales people. If you want to make money, this is not the place to work. The return on work effort is literally nothing. The sales leadership is atrocious and in no way inspires people to do their best work. They spend most of their time thinking of ways to screw each other over for territory or to performance manage good people. They could with spending more time learning the product and thinking of innovative ways to create more revenue opportunities but all they do is think of ways to virtue signal to the rest of the company.

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    4. 1.0
      Former Employee, more than 1 year

      Spiritual Death

      Nov 29, 2021 - Account Executive in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is for Dublin office Free food. Decent salary and commission when they don't try and take your commission away. Obviously the free food is probably no more now with the pandemic

      Cons

      Not even the SE's know the product Huge knowledge gap in the company since the new CEO arrived HR and management more concerned with looking good and self preservation than addressing bullying This place broke my soul. Spiritual Death

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    5. 3.0
      Current Employee, more than 1 year

      Operations

      Sep 15, 2021 - Operations in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and health insurance Stock

      Cons

      During the lockdowns gone like free massages, food, coffies, drinks, pizza nights, dinners, etc. Became very basic.

      1 person found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Great company full of potential

      Aug 6, 2021 - Senior Software Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great culture; smart people; complex problems to solve; hands on; cutting edge tech stack.

      Cons

      The company has suffered to stays on the top, had to adjust and lose some weight to keep flying.

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    7. 3.0
      Current Employee, more than 3 years

      Management followership and no growth opportunities

      Jul 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary Industry average perks Work-Life Balance (But only now because of COVID, before that, it was a foreign concept for New Relic)

      Cons

      No growth opportunities Really hard to get the next promotion although high performing, delivering results that no other teams done it before and under very challenging circumstances, still you would need to do some extraordinary magic just to get considered being promoted. No management leadership (followership) It is more a management followership making zero-risk decisions and only looks after themselves. This applies particularly to the sales leadership but also the product leadership alike globally. The management were not able to keep or enhance the culture New Relic used to have. They've rather brought the bad culture from the company they used to work for into New Relic and could not incubate an environment where people can be successful and grow to the next level which lead to some very key people leaving the company. It started then to cascade down that many very talented people from top to bottom followed their example. This lead to a huge, huge knowledge gap within the company. The new people especially the management team who replaced them lowered the bar tremendously in how success looks like and those people hired even more low performers underneath them. This was the start of the end of the great culture New Relic used to have. The next step was and still is due to lack of vision, focus and leadership to only focusing on keeping what is in the business instead of growing the business which is not working for long-term so the next logical consequence are big layoffs. The management team got themselves big promotions and huge paycheques after that while the people under them needs to handle that pressure to deliver the results just to make sure the management team looks good. The product A few words about the product. I am still passionate about New Relic's platform but the product team seems to just re-building what our competitors already have and follow what is working. The product team have absolute no vision where the development should lead to hence the product is always two or even three steps behind any competitors as they are leading the market by example with great innovation and thought leadership. I also felt that some product enhancements and UX improvements have been done by students by looking how poor it is implemented. I used to really enjoy working at New Relic and it gave me a unique experience and a time I will never forget that gave me that once in a lifetime opportunity to grow my career. I would be forever thankful for it. But now it is for me with a biggest regret and really saddened to see how the leadership team slowly ditched the grave for New Relic by bad strategic decisions, poor leadership, poor hiring and poor product vision. A fun fact: Most of the people if not all of them in the videos and pictures shown here in Glassdoor are not with New Relic anymore and truly like those people were the ones who made this a great place to work.

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      4 people found this review helpful
    8. 4.0
      Current Employee, more than 5 years

      Fantastic Company

      Jul 27, 2021 - Technical Account Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Great culture, - No Micro-Management, - A great strong sense of camaraderie and friendship with everyone I work with. I have a healthy work-life balance and enjoy many benefits and compensation which includes the opportunity to travel to different locations and enjoy many wonderful cultural experiences.

      Cons

      I don't really have any. It's a great culture.

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    9. 5.0
      Former Employee, more than 3 years

      Great workplace

      Jun 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent people, great teams fantastic benefits

      Cons

      None that I can think of

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    10. 1.0
      Former Employee

      Be prepared for constant unattainable changes

      Jun 29, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good perks, Some good management

      Cons

      No sense of working together, sometimes within the same team vastly different goals are being chased which can create a sensne of chaos.

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      5 people found this review helpful
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