Pros
The only pro is that we have the ability to work remotely
Cons
The leadership is horrible. There is no respect for the employees. We are overworked and underpaid and HEAVILY micromanaged. Leadership cares only about putting money in her own pocket, and does not actually care about the employees or the individuals we serve. We are constantly encouraged to cut corners in order to maximize our reimbursements, and when we point out that doing so leads to a worse experience for our clients because we are rushing them into services that are not even a good fit, we get in trouble for not meeting our metrics. Strongly strongly advise against working here if you have any other options, especially if you care about actually helping the population we serve.