Pros
Flex work from home schedule. Benefits are decent.
Cons
The most toxic work environment I’ve ever been a part of in 25 years. It’s the old bait and switch concept. Everyone is so welcoming during the interview process and during the job offering but once I got into the nitty-gritty, daily grind I was on my own. The “training” is awful and doesn’t apply to 90% of the position. Management and the “team” (NOT a team at all) throw new employees into customer work without sufficient support and set them up for failure. No one is appreciated and morale suffers. There are zero opportunities to move up and the constant “self assessment “ requirements ensure no potential for growth. Middle management doesn’t care at all! Antiquated technology and “project management tools.” Software is completely outdated. The CSC role is basically flying by the seat of your pants, trying to solve an impossible amount of problems and issues with absolutely no clear resources or definitive answers. I’ve never been more stressed or unhappy with my job and the company culture. I feel so lucky to have gotten out.