All about the optics. - Anonymous employee MetLife Employee Review

2.0
21 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay and benefits were within normal industry standards.

Cons

-Lack of focused and measured training for new hires. No actual benchmarks or goals. -Fragmented focus on projects and training. -Well established group with sub-cliques…manager did not run the department. -Sold as a “start-up” within recruiting and onboarding stating MetLife desires your input and suggestions, the reality is they don’t want your feedback or suggestions. Just do the job yesterday and don’t question anything. -Siloes and no interdepartmental cooperation exists. Unprofessional language and behavior abounds between departments and personnel. -Obsolete and antiquated technologies…regressive and not a career builder for anyone. -Managers are process managers, not people managers. -If your group dislikes you for any reason, you will be pushed out. This is the same group that you don’t meet when interviewing for the job. Huge disadvantage for incoming hires. -Communication between managers and subordinates is opaque at best. You never receive any feedback on your proposals or training progress. -Company is only concerned with how it looks to its shareholders. This is at ALL costs! -Morale is a joke. Disregard what you’re told upon interviewing. -Massive loss of knowledge with their elimination of the previously existing workforce for the move to NC. No knowledge transfer.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
16 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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