Subpar - Customer Service Representative MetLife Employee Review

1.0
13 Oct 2020
Recommend
CEO approval
Business outlook

Pros

good benefits, good schedules, generous pto

Cons

bad management, high turnover, unorganized, high expectations for low end job & little incentive

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The job pays your bills. Some colleagues are great at what they do and quite supportive and professional.

Cons

Research management is micromanaging, passively aggressive, prescriptive. Unbalanced workload.

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