"Ethics? Morals? Equality? I think NOT!" - Anonymous employee MetLife Employee Review

2.0
10 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice campus with multiple activities for you to engage in. Walking path around the back side of the building which circles the courtyard. Courtyard has lots of seating and space for outdoor activities which overlook the lake. Inside there are several choices for eating, snack/juice bar, cafe serving Starbucks and a large cafeteria with lots of choices.

Cons

The organization boasts about being a culturally diverse workplace supporting equality, etc. etc. Not so fair and equal when women are compensated 10-12% less than their male counterparts. There is open discrimination between leadership and subordinates and when it gets called out it gets swept under the rug. The adage that HR works for the company could not be more true here, so don't waste your breath because when you open your mouth you immediately become a "problem" which needs dealt with. Empowerment in roles simply doesn't exist, years of experience and qualifications are easily dismissed and it is openly communicated that you are easily replaceable. Progression only happens if you have a true sponsor who is willing to "drag" i mean push you along with them. My advice, move on!

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MetLife Response
9y
It’s great to hear from both current and former employees and we are glad you took the time to write this review. We employee feedback very seriously and will evaluate your input to find areas to improve on as a company. Thanks again for sharing your thoughts with us.

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5.0
7 Apr 2026
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CEO approval
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
16 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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