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Marriott International

Engaged employer

Marriott: Start your adventure! - Front Desk Associate Marriott International Employee Review

5.0
4 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Marriott is an amazing company to work for. If you had to choose some of the best reasons to work here they would be as follows. 1. Perks: As an employee of Marriott International you have access to discounted rates at any Marriott worldwide for rates as low as $35 per night. You also have a 20% discount on Food/Beverage Items as well as a 30% discount on gift shop items. 2. Support to Move up: Marriott International is all about helping you as a person develop into a higher role (that is if you want it). If you are determined to take the next step, Managers and the whole company as a whole will give you the support and resources that you need to achieve your goals. 3. Sense of Family: It is great to be excited to come into work everyday. Working for Marriott is like a second family. Everyone is treated with respect and fairness, and you often become very close with your co-workers. There are many other great reasons to work for marriott, but if I had to pick the top 3, those would be it.

Cons

There are not many downsides, but with every company has at least a few. If I had to choose any downsides they would be as follows: 1. Flexibility: You have to be very flexible to work for Marriott, and it is not just Marriott, it is any hotel chain. You are going to work on a rotational schedule. You will have different days off each week and you will be working different shifts throughout the week. That is until you get into Senior Management and then you have a certain schedule, but even Senior Managers have to work 10 hour days and may stay later depending on demand. 2. As with any customer service business there is going to be irate guests. Because you work in an industry where the guest is waited on hand and foot, it may be hard, but you must maintain composure. If you can master this, you will excell. Remember, you are here for the guests, without them, you would not be there.

Explore other reviews about Marriott International

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible for college student hr

Cons

Dealing with irate customers but part of job

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Large building with many great people you will work alongside and who are very helpful.

Cons

Differences of treatment between workers with the hotel and contracted workers felt wrong. Paid hourly but was expected to respond to emails and calls outside of working hours on occasion. Unrealistic expectations from management regarding reviews given the state of the rooms and facilities.

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