Very clicky, unfair - Customer Service Representative (CSR) Marken Employee Review

1.0
29 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Great pay, some nice people.

Cons

The girls are catty and judgmental. "Important people" can go out and smoke a cig every hour, for 10 mins, which adds up to over an HOUR paid smoking break every day; but if a "regular person" wants a quick break, they get told no most times. Only a few people get to "work from home" because they are "hard workers". Everyone talks about you behind your back. If you care about your mental health- dont work here.

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1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros if I did not get hired

Cons

Pay advertised was not accurate * Lack of transparency in compensation * Wasted time and travel expenses I had a very frustrating experience with the hiring process. I attended the interview and was told my performance was “perfect,” which made it seem like I was a strong candidate. However, the role was advertised at a minimum of $30/hour, and later I was told the actual pay was closer to $20/hour. That’s a major discrepancy and feels very misleading. On top of that, I ultimately received a rejection despite the positive feedback. Between the misleading pay and the outcome, this process felt inconsistent and unprofessional. I also spent time and money on travel (gas) to attend the interview, which makes the experience even more frustrating. Overall, this felt like a waste of time and could have been avoided with clearer and more honest communication upfront.

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