5 star team, 1 star leadership - Software Engineer Marchex Employee Review

3.0
15 May 2023
Recommend
CEO approval
Business outlook

Pros

Team culture is fantastic. Helpful, friendly, knowledgeable coworkers. One of a kind workplace environment.

Cons

Low pay compared to similar positions. Permanent company wide promotion freeze. Poor decisions from management level, removing necessary tech positions at well. Not new-fire-friendly - instant VPN/login disconnect upon first notice. Not new-hire-friendly - overwhelming amount of systems in a prematurely merged large team.

Explore other reviews about Marchex

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is great

Cons

No cons to report about this company

1.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people are nice enough.

Cons

Crap solution that is difficult to sell. CallRail and Invoca have features, integrations, and partners that Marchex lacks. They invest in exhibiting at conferences to acquire clients.

1
avatar
Marchex Response
8mo
We take all reviews seriously and want to note that the information shared about location and tenure on the above review does not appear accurate based on our records. While this raises questions about the legitimacy of the post, we would still like to address the feedback provided. At Marchex, we are continuously enhancing our solutions and expanding partnerships to better serve our clients. We recognize that competition in the market is strong, and our approach may differ from others, but we remain focused on delivering long-term value and equipping our employees with the resources they need to succeed.
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