No appreciation for good employees - Business Manager Macy's Employee Review

2.0
20 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Every few months there's a catered lunch.

Cons

The department managers on the floor are clueless to what's really going on. They aren't involved especially in the cosmetics area in see what's going on. Certain business managers were lazy and didn't want to do anything and would disappear for hours at a time. Those ones that were always disappearing were sucking up to the department managers and the department managers became buddy buddy with them. Therefore they got away with everything. Manipulating time. Not spending time on the floor with customers as well as the employees. I managed my own area and I constantly had to go over to other areas where people were never to be found yet they weren't on breaks. I never left my area except to go to the bathroom I ran a stellar business with tons of customers that were repeat and I was really good to my team and I never got rewarded. I had a total of 10 years with Macy's. After COVID everything got really bad. I'm so disappointed in the way that I was treated. They really just showed that they did not care about me and they really didn't care who they had employed it was just bodies on the floor. I was really hurt when I left because I gave my heart to my job. I was one of the hardest working people in department constantly always doing things to help other people as well as my team and running successful numbers. They made me feel like they didn't even care if I was there. I'll never go back again.

Explore other reviews about Macy's

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good culture, great leadership, good training opportunities

Cons

Working for bonuses has its downsides. It can get pretty competitive between employees to the point where some get very territorial and hostile.

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Macy's Response
3w
Thank you for taking the time to share your review and experience with us! We appreciate it.
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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