Desperately in need of unionization - Beauty Advisor Macy's Employee Review

1.0
5 Jul 2021
Recommend
CEO approval
Business outlook

Pros

- Nice employee discount - Camaraderie with co-workers

Cons

Working at Macy's was dehumanizing. Sales policies seem to have been designed to pit co-workers against each other in a way that prevents them from leveraging collective power in order to improve working conditions. Management did nothing in the way of creating basic guidelines for sales that would prevent conflict in a commission-driven environment, and at the same time gave so little in base pay that employees would sabotage one another in the interest of a marginal 1% commission. Workers are not allowed to wear supportive shoes, to sit or even lean for hours at a time, subject to unpredictable schedules, and told during morning "rally" that they are replaceable and so not to expect better treatment. Middle management was incompetent and petty, while upper management seemed intentionally cruel. Credit card sales seemed predatory. Absolutely would not recommend.

Explore other reviews about Macy's

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

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Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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