Not the best, not the worst. So glad I'm gone. - Sales Associate Macy's Employee Review

3.0
24 May 2014
Recommend
CEO approval
Business outlook

Pros

-Worked with friendly people -Spent a lot of time laughing if the right people were scheduled -I worked in the Dress department, and had an amazing manager (until she got a better management position at Lord & Taylor's) -Was always encouraged to be a manager (although, the managers would always just say that and never explain how to go about it) -EMPLOYEE DISCOUNT (was only 20%, but with Macy Money and coupons, it helped out) -Good amount of hours in other departments if I wanted to pick up any extra shifts

Cons

-They pay you...horribly. For the amount of "magic" that I had spewing form my mouth, you would think they would compensate you for being that ridiculous. -I hated the dress code--I love wearing black, but all black everything was annoying. -Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers -Was offered a position at Origins (cosmetics and skin care), but turned it down after I had to do a phone interview with the head of sales for the company. I'm all set, I just wanted more money and to get free make-up. Let's be honest here. -Daily goals were a waste of time. If you had a sales goal of 1000, they never took into account the pace of the department you were working in. If you're in home, you can meet it in an hour, other departments, not so much. -Not all departments are commission. I think this company would have so much more going for it, if they gave their employees some incentive to reach their goals. It doesn't have to be a lot of money, but if I'm selling all of this product for you, that's the least you could do.

Explore other reviews about Macy's

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment Management was helpful

Cons

Staff at times will disappear when doing a task causes work to be 2x as difficult

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Macy's Response
2mo
We're happy to hear that you had a positive experience with management as a Retail Stock Associate. Thank you for your review.
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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