Customer Support / Local Team - Local Team Member Lyft Employee Review

Poor communication between management and lower level. Underpaid for the amount of time & work put in. Management is against overtime for the local team. Never following through with goals, Not informed about company changes... (Having to find out details from the public) No formal training for the local team. Not strong enough tools to complete tasks. Many tools are not accurate in reporting information yet are never fixed even though reported multiple times. I felt as though I couldn't do anything without asking management. Even when I did ask management I wasn't given a clear answer and was reprimanded for not giving them what the wanted. I was being watched by big brother every second of every day. The company made business choices around political information that had nothing to do with the company. Many employees and customers were not happy with the choice and left the company. Lied to during interview about my work hours. "You may have to work the occasional weekend" I am writing this review now working 10 weekends in a row. Last second changes as to what needs to be done. Example: After working 6 days in a row a the end of day 6 being asked: "Hey can you work for an hour tomorrow?". No consideration for lower employees care.