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      Lumen

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      Lumen reviews

      A great place to work depending where you are - Customer Success Manager Lumen Employee Review

      5.0
      12 Sept 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      This company is wonderful to work for, I have had great experiences with managers and experiences presented by the company.

      Cons

      It is a hectic place to work, but everyone experiences that there.

      avatar
      Lumen Response
      9mo
      Thank you for taking the time to write a review. We’re glad to hear about your positive experiences with both leadership and the opportunities available at Lumen. We appreciate your feedback and are happy to have you on the team!

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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