Great Benefits - Good Pay - But Excessive time demands on exempt employees - Senior Program Manager Lumen Employee Review

4.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The company has great benefits and pay relatively good.

Cons

Exempt employees had no work life balance. Expectations set by others not always understanding full scope of the job or demands.

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Lumen Response
9mo
Thank you for sharing your experience with us and for your many years at Lumen. We’re glad to hear you valued the strong benefits and competitive compensation during your time here. We believe in a balanced work life, where our employees can take time for themselves and their loved ones to recharge so we’re sorry this was not your experience. We truly appreciate your feedback and wish you all the best as you continue on with your career.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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