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      Lumen

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      Lumen reviews

      Lumen 2025 - Anonymous employee Lumen Employee Review

      5.0
      29 Mar 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is reasonable but not for the industry,

      Cons

      Toxic environment, disorganized, disingenuous expectations, contradictory managers, employees treated like an inconvenience, lack of training. Constant software updates often doesn’t function correctly.

      avatar
      Lumen Response
      1y
      Thank you for taking the time to write a review. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're disappointed to hear about your experience. This will help us more clearly take any necessary action.

      Explore other reviews about Lumen

      5.0
      17 Oct 2025
      Field technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work life balance and family friendly

      Cons

      Not enough growth in the field tech position

      avatar
      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
      2.0
      1 Jul 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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