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      Lumen

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      Lumen reviews

      F this place! - Operations Technician II Lumen Employee Review

      1.0
      12 Mar 2021
      Operations technician ii
      Recommend
      CEO approval
      Business outlook

      Pros

      None anymore. You're just a secretary

      Cons

      About everything now. I spend over half my day shuffling calls and being a secretary. I was hired to be a network tech at CenturyLink, but with Level3 2.0...err I mean Lumen I am just a customer care rep. Can't wait to take the next job offer and be done with this terrible place.

      avatar
      Lumen Response
      5y
      Thank you for leaving us a review. We are sorry to see you are not enjoying your time working here. As a current employee we encourage you to reach out to us directly at CTLHRActionTeam@Lumen.com if you would like to discuss specific concerns.

      Explore other reviews about Lumen

      5.0
      15 May 2026
      Data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Culture very good people

      Cons

      Tech stack is a little shaky

      avatar
      Lumen Response
      1mo
      Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      1d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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