CenturyLink was a good company until it merged with Level 3. Level 3 leadership is in control and is in way over their heads. Many of the Level 3 leaders are inexperienced and don’t truly understand the business (especially regulated local markets) or how to lead. Level 3 has jettisoned all of the former CenturyLink tools and processes and put their own inferior tools and processes in place setting the company backwards 15 years and catapulting the company towards bankruptcy. Revenues are declining so the company cuts costs by laying off former Qwest/CenturyLink employees in order to meet earnings goals. Layoffs are continuous and secretive. Entire groups are suddenly gone. I chose to leave before I got laid off.
CenturyLink has no realistic plan to grow revenues. They are in a declining revenue industry. The only way they can survive financially and stave off bankruptcy is to continue to lay off employees to manage earnings and hope that someone buys them before they have to file bankruptcy again. (Level 3 has filed bankruptcy twice previously.)
Leadership lies to employees regularly. For example, they are closing the office in New Century, KS in March 2020. In August 2019, they said they would not be laying off employees and that everyone could work from home if their VP approved. Apparently, a number of VPs don’t like work from home so 300 of the 800 employees in that office are getting laid off.
Based on the recent employee survey, 2/3rds of employees would not recommend that their friends work for CenturyLink.
