Least EQUAL OPPORTUNITY Company in Valley - Implementation Technician Lumen Employee Review

1.0
16 Aug 2019
Recommend
CEO approval
Business outlook

Pros

You will work a lot and experience a large ISP footprint. Very manual processes. Still uses templates and allows you to learn CLI. Great opportunities if you are not minority.

Cons

No cohesiveness. Hr and Compensation ran company. No growth and development. Promotions never occur for peer hispanicsb blacks and asians. [include all women] Ive seen really talented ppl not get promoted. Even hispanic individuals in higher positions are paid less than non minority peers. DON'T ASK FOR PAY TRANSPARENCY OR SALARY RANGES. Unwritten policies regarding internal promotions

Explore other reviews about Lumen

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

avatar
Lumen Response
1mo
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
2d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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