I was moved out of the business due to work force reduction policy. - Supervisor Lumen Employee Review

3.0
16 Oct 2012
Recommend
CEO approval
Business outlook

Pros

Excellent "local" business models Business committed to exceptional key values Making a strong effort to use promised based management company wide Very good products and services, competitive in the market that I worked in Committed to superior customer experiences

Cons

My center leadership was not as committted to company values as I think they should have been Many managers of the business give lip service to the company values as demonstrated by their actions or lack of actions may be a better term Management could not or would not give me a reason why I was selected to leave the business In my case, there was no transition, I was informed of the decision, signed documentation and walked out the door

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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