Senior Gloabal Relationship Manager - Senior Global Relationship Manager Lumen Employee Review

2.0
6 Jan 2017
Recommend
CEO approval
Business outlook

Pros

If you're fairly new to large tech deals this role will help give you the experience needed to go somewhere else. My suggestion is to cut your teeth here and take what you've learned to an organization that can deliver.

Cons

CenturyLink is the epitome of what's wrong with large telecom/IT organizations. They're not limber, they hire the wrong senior leadership (they in turn hire the wrong middle management and so on), they de-incentivize their employees at just about every opportunity, no one understands how compensation works (not even those who work in the comp dept), they have annual layoffs like clockwork (right before the holidays), they manage to take a broken comp structure and make it even worse every January, the list goes on...

Explore other reviews about Lumen

5.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good env team is good

Cons

nothing there is a con team is good

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Lumen Response
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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