Stressful, not enough time for training or planning. Too often a last minute crisis that could have been avoided. - Sales Engineer Lumen Employee Review

2.0
29 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Company always earns a quarterly profit and attempts to maintain on par benefits with others in the same industry

Cons

Extremely frugal company that responds slowly after competition has taken customers. Pay of original legacy employees runs at lower rate than same jobs at peer companies. Employees of new companies merged with the pay is often frozen if salary range was higher.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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