Great place to work, only if you start off at a good salary. - Associate Linux Engineer (Operations) Lumen Employee Review

4.0
9 Apr 2016
Recommend
CEO approval
Business outlook

Pros

- Work with great people. - Very technically capable management. - Huge technical environment. (50k+ servers across the globe) - Lots of different technologies in use. - Reasonable work hours. Good amount of PTO and daily lunch break. - No on call. - The company promotes from within at a rapid pace.

Cons

- The company works to take away perks of working there, in efforts to save money. - The company also ignores known areas of huge and unneeded monetary loss. - The company does not pay fairly when promoting from within. I mean up to ~$20k/yr below external hire. - The workload to staffing ratio is in no way reasonable. - The custom internal tools are extremely outdated. - Hot, new technologies take forever to be implemented, if ever. - The company preaches customer experience, yet focuses on the numbers game. - Lots of tribal knowledge that's not documented.

Explore other reviews about Lumen

5.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good env team is good

Cons

nothing there is a con team is good

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Lumen Response
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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